Security & Compliance

We understand that you handle private and highly sensitive information related to your clients, staff, and organization. Protecting this data and maintaining strict access control is of utmost importance, and we are committed to going the extra mile to provide industry-leading cybersecurity and privacy protection. Your data security is our top priority.

Key Features

Cloud Access Security

VisiCase ensures your data is secure by hosting information on the highly robust Amazon Cloud Server in Sydney, offering top-tier protection and reliability.

Location-Specific Server Access

For enhanced portal security, server access is restricted to within Australia. Overseas employees can only access the system via internal remote access, adding an extra layer of security.

Data Encryption

Our software uses custom login links to provide advanced security. Each portal is unique and non-guessable, setting us apart from standard market offerings.

Web Browser Security

VisiCase protects data from the moment it is entered into the client's browser until it reaches the trusted host. We are a web-based platform and do not access staff’s personal mobile data, ensuring privacy across devices.

Access Control

With role-based access control, only authorized personnel can view or modify specific data, safeguarding sensitive information and ensuring that access is tightly controlled.

Regular Data Backup

We perform nightly or hourly backups, keeping them for 90 days to ensure your data is safe and recoverable. This guarantees uninterrupted access and peace of mind in case of unforeseen events.

ISO 27001 Certified

VisiCase is ISO 27001 certified, confirming audited information security controls that protect sensitive healthcare data through structured risk management and ongoing monitoring across the platform.

Ready to transform your care coordination with VisiCase?

Whether you’re managing NDIS plans, rostering support workers, or tracking client progress, our platform is designed to simplify every step and we want to hear about your unique needs!

Let’s make care management easier together, start your enquiry now!